Homeowners Should Look for These Three Things When Hiring an HVAC Company
No one wants to get burned when hiring an HVAC company. An unreliable HVAC company can cost homeowners money, perform shoddy work, or not show up. It’s essential to spot the good, the bad, and the ugly when selecting a heating company. This includes reading reviews, understanding a company’s accreditations, and considering a membership.
A great place to start, of course, is the internet.
Search for Positive Reviews on These Websites
- The Better Business Bureau (BBB): Founded in 1912, this organization’s committed to protecting consumers against unfair business practices. When someone looks up a business, they can see the company’s address, accreditations, consumer complaints, and rating.
- Google My Business: Many digital experts say, “If your business isn’t on Google, it doesn’t exist.” Googling local businesses is a great way to learn whether a heater repair service in [CITY] provides quality service. Google My Business should show a company’s address, contact information, and reviews.
- Yelp: Yelp’s been a review powerhouse for years. It hosts hundreds of thousands of reviews––some of which are brutally honest. It also provides other key information about a business’s services.
No company is perfect. It’s normal to see many 5-star reviews, a few one-star reviews, and a couple scattered in between. Mostly low or medium reviews are red flags. Searchers should also look for keywords like “fair” and “honest.”
Look for Experience, Insurance, and Licensure
Every reliable HVAC company has these three things:
- Experience: Homeowners likely want a company with a lot of experience and an established name in their community. More experienced companies also typically have more reviews.
- Insurance: Not every state requires certain companies to carry insurance, even if they’re pretty sizable. However, at minimum, a prospective HVAC service should carry liability insurance, which covers on-the-job injuries, property damage, and other potential problems.
- Licensure: Not just anyone can work with HVAC systems. They must have state-appropriate licenses. Homeowners should look up what licenses qualified HVAC professionals should have in their regions.
If a homeowner hires an unlicensed or unaccredited HVAC company, they could run into legal troubles, including permitting issues and city code violations.
Ask About Any Maintenance Plans and Memberships
Some HVAC companies reward repeat customers. This may include offering maintenance plans and memberships. This generally involves:
- Periodic appointments: Maintenance means an efficient, long-lasting HVAC system. With maintenance plans, homeowners should have a company check out their system and address small issues before they turn into huge problems.
- Memberships: For a few dollars a month, some HVAC companies offer discounted rates, free estimates, and other client-specific benefits.
Homeowners can also join HVAC companies’ social media, so they can stay alert to any potential offers.
About Albers Air Conditioning
Albers Air Conditioning is the heating service company Mandeville, LA homeowners trust. These professionals have the necessary licenses, insurance, and positive reviews to guarantee homeowner satisfaction. Interested parties can call today for heating services!